Cookie Policy

This Cookie Policy explains how The Saudi Investment Bank ("SAIB", "Bank", "we", "us", or "our") uses cookies and similar technologies on our websites, online banking platforms, mobile applications, and other digital services (collectively, the "Services").

This Policy should be read together with SAIB's Privacy Notice, which explains how we collect, use, disclose, and protect personal information.


1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website or use an online service. Cookies enable websites and applications to function efficiently, improve security, remember user preferences, and provide information about how visitors interact with digital services.

We may also use similar technologies, including web beacons, pixels, and local storage technologies, (collectively referred to in this Policy as "Cookies").


2. Why We Use Cookies

SAIB uses Cookies to:

  • Ensure the secure operation of our digital channels;
  • Authenticate users and maintain secure sessions;
  • Detect and prevent fraud, cyber threats, and unauthorized access;
  • Improve website functionality and user experience;
  • Remember user preferences and settings;
  • Monitor and analyze the performance of our Services;
  • Comply with legal and regulatory obligations; and
  • Support the delivery and measurement of communications and marketing activities where permitted by Personal Data Protection Law.


3. Types of Cookies We Use

A. Strictly Necessary Cookies

These Cookies are essential for the operation and security of our Services and cannot be switched off through our systems.

Examples include Cookies used to:

  • Facilitate secure login and authentication;
  • Maintain online banking sessions;
  • Enable navigation and functionality;
  • Protect against fraudulent activity; and
  • Support cybersecurity measures; 

Without these Cookies, certain Services, including online banking functionalities, may not be available.

B. Functional Cookies

These Cookies allow us to remember choices and preferences you make, such as:

  • Language selection;
  • Accessibility preferences;
  • User interface settings; and
  • Personalized service features.

These Cookies enhance your experience but are not strictly necessary for the operation of the Services.

C. Analytics and Performance Cookies

These Cookies help us understand how visitors use our Services by collecting information such as:

  • Pages visited;
  • Time spent on pages;
  • Navigation paths;
  • Device and browser information;
  • Error reports; and
  • Usage statistics.

Information collected through these Cookies is generally aggregated and used to improve our Services, security controls, and customer experience.

D. Advertising and Marketing Cookies

Where permitted and subject to applicable legal requirements, SAIB may use Cookies to:

  • Deliver relevant marketing communications;
  • Measure campaign effectiveness;
  • Understand customer interests; and
  • Limit repeated display of advertisements.

These Cookies may be placed by SAIB or selected third-party service providers acting on our behalf.


4. Information Collected Through Cookies

Depending on the type of Cookie used, information collected may include:

  • IP address;
  • Browser type and version;
  • Device identifiers;
  • Operating system information;
  • Login and session information;
  • Website usage information;
  • Referral sources;
  • Geographic location information derived from IP addresses; and
  • Preference settings.

Where information collected through Cookies constitutes personal data, SAIB will process such information in accordance with its Privacy Notice and applicable legal requirements.


5. Managing Your Cookie Preferences

You may manage your Cookie preferences through:

  • SAIB's Cookie Preference Center (where available);
  • Browser settings;
  • Mobile device privacy settings; and
  • Consent management tools presented on our websites.

You may choose to block or delete certain Cookies. However, disabling Cookies may affect the functionality, security, and availability of certain Services, including online banking features.


6. Legal Basis for Processing

Where required under applicable data protection laws, SAIB relies on one or more of the following legal bases for the use of Cookies:

  • Your consent;
  • Compliance with legal and regulatory obligations; and
  • SAIB's legitimate interests in operating, securing, and improving its Services.

You may withdraw your consent to non-essential Cookies at any time through the available Cookie management tools.


7. Data Retention

Cookies may remain on your device for different periods depending on their purpose:

Session Cookies

These Cookies expire automatically when you close your browser or application session.

Persistent Cookies

These Cookies remain on your device for a specified period or until deleted manually.

SAIB retains information collected through Cookies only for as long as necessary to fulfill the purposes described in this Policy and to comply with applicable legal, regulatory, and business requirements.


8. International Transfers

Where necessary, information collected through Cookies may be processed by service providers located outside the Kingdom of Saudi Arabia. In such cases, SAIB will implement appropriate safeguards and contractual protections required by applicable laws and regulations.


9. Changes to This Cookie Policy

SAIB may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, regulatory guidance, or business practices.

Any changes will be published on this page together with the updated Effective Date.


10. Contact Us

If you have questions regarding this Cookie Policy or SAIB's use of Cookies, please contact dataprivacy@saib.com.sa 

For additional information regarding the processing of personal data, please refer to SAIB's Privacy Notice.